Thank you for using Zobbipay India. This Refund Policy explains how we handle refunds for transactions made on our platform. All users are requested to carefully read this policy before making any payment.
Payments made through Zobbipay India, especially BBPS bill payments, mobile recharges, FASTag, insurance payments, and other utility services, are generally non-refundable because they are instantly processed with the respective billers/service providers.
Refunds are only applicable in the following cases:
Such refunds are processed automatically by your bank/UPI within 3–7 working days.
If the refund is delayed beyond the expected timeline, please reach out to our support team with:
Once a transaction is marked as Successful by BBPS/biller, no refund, cancellation, or modification can be issued under any condition.
If you accidentally make duplicate payments for the same bill:
Recharge-based services are instant and irreversible. No refund is possible once recharge is successfully processed to the operator.
Zobbipay India is not responsible for failed or incorrect transactions due to:
No refund will be issued in such cases.
You agree not to file chargebacks for valid/successful transactions. Any misuse of chargebacks will lead to account suspension or legal action.
Convenience fees or payment gateway charges (if applicable) are non-refundable.
For refund-related assistance, contact us through:
Zobbipay India reserves the right to update this Refund Policy at any time. Updates will be posted on this page with a revised date.
Thank you for choosing Zobbipay India. We value your trust and are committed to providing transparent and secure services.